Job Listings - Watchguard Technologies, Inc.
The following listing has been posted or updated within the last 90 days. More information on Watchguard Technologies, Inc..
|Technical Support Representative I, Spanish||Posted: May 17, '12|
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DescriptionTechnical Support Representative I, Spanish
Department: Customer Support
WatchGuard is moving security forward with its best-in-class, award-winning hardware and software unified threat management appliances, and messaging and content security solutions that provide extensible network, application and data protection. Providing unparalleled network visibility, management and control, WatchGuard solutions are easy to set-up, use and manage, which eliminates the challenges of protecting IT assets, giving businesses more control. WatchGuard’s broad portfolio delivers flexibility and deployment options that let you decide who, what, when, why and how to defend your network using Application Control, WebBlocker, Reputation Enabled Defense, spamBlocker, Gateway AntiVirus, Intrusion Prevention Service, and LiveSecurity.Position Overview
A Technical Support Representative I will provide first level support to WatchGuard’s customers. TSRIs may be required to provide support for WatchGuard authorized resellers, distributors, internet service providers, end-users, prospects, and internal employees. Customers within each of these customer groups may have dramatically different levels of technical expertise. The TSRI must be able to adjust their level of technical communication to that which is most effective for that particular customer. The TSRI must also be capable of effectively and professionally communicating with customers via telephone, email, and web.Duties and Responsibilities
Why Work for WatchGuard?
WatchGuard is on Seattle Business magazine’s list of Washington’s 100 Best Companies to Work For. Based in Seattle, Washington, with offices worldwide; including Canadian HQ in central Mississauga, Ontario; Tustin, CA; Beijing China; Singapore and The Netherlands, our career advancement opportunities, innovation leadership and entrepreneurial culture make WatchGuard a dynamic, rewarding and fun place to work. WatchGuard employees consist only of those with the desire to grow, learn, express new ideas, and the motivation to succeed as part of a winning team. In return, WatchGuard offers competitive salaries, a stock option plan, excellent benefits, flexible working conditions, and outstanding opportunities for professional growth.
As an Equal Opportunity Employer, we are committed to a diverse workforce